1. Mode of Shipment:
   • All shipments are handled through registered courier partners, ensuring the earliest possible delivery modes for your convenience.
   • For domestic deliveries, our courier partner is DHL, while for international shipments, we collaborate with ARAMEX and UPS.
2. Express Delivery:
   • Standard shipping charges are included in the product price unless a special express delivery is requested.
   • Additional shipping charges may apply for instant express delivery requests, ensuring faster delivery times.
3. Customs and Shipment Costs:
   • Jas International will bear the complete costs of shipment and any required customs clearances at source.
4. Transit Damages:
   • All transit damages are covered under our Customer Service Guarantee. In such cases, replacements will be sent free of cost. However, our robust packing standards ensure that transit damages are extremely rare.

Expected Delivery Times

• The estimated time for dispatch is provided on the respective product details page.
• While we strive for prompt dispatch, delivery may take up to 7 days for domestic shipments and 10-20 days for international shipments, subject to local guidelines.
• For bulk orders, delivery timelines will be mutually agreed upon based on the order quantity.

In Case of Unusual Circumstances

• If we are unable to fulfill your order in its entirety, the undelivered part will be canceled, and you will receive an email notification.
• Payments for the canceled portion will be refunded in the same manner as the original payment.

Multiple Shipments

• If your order contains multiple items, they may be shipped from different locations in separate packages. You will receive an email notification if the shipment does not include all ordered items.

Damaged or Tampered Packages

• If you believe the product packaging is tampered with or damaged upon delivery, please:
  1. Refuse to accept the package.
  2. Email us at info@jasintnl.com with your order reference number.
  • We will ensure a replacement delivery at the earliest.

Discrepancy in Delivery

• For any discrepancies or issues with your order delivery, please contact us within 2 working days from the date of receipt of the delivery SMS or email.
• Reach out to our Customer Care at +91 9503777631 or email us at info@jasintnl.com. Claims raised after this period will not be accepted.

Local Pickup

• Western Australia Customers:
  • Local pickup is available as an option during checkout.
  • Please contact the store prior to collection to ensure your items are ready for pickup.

International Buyers

• Customs Duties and Taxes:
  • You are responsible for your country’s customs duties and taxes.
  • If you decline to pay customs fees and the package is held or abandoned by customs, no refund will be provided.

Domestic and International Delivery Timelines

• Domestic: 7-10 days.
• International: 10-20 days, depending on the order quantity.
• Bulk Orders: Timelines will be agreed upon based on the order specifications.

For any further queries, please feel free to contact us. We are here to assist you and ensure your experience with Jas International is exceptional.